Shipping Info

How long will it take to receive my order?


  • Ground
  • 3 Day Select

LTL (Freight – Less Than Truckload)

  • Standard
  • Priority: Saves a day

The map graphic shows the approximate transit time for Standard delivery. Transit times may vary by carrier or other delivery conditions (i.e. weather, interline connections, etc…).

If you have a time sensitive shipment, call our office at (855) 361-5987 to receive rates and options on guaranteed transit times.

How can I check the status of my order?

How can I check the status of my order?

  • Tracking numbers are provided either on the sales invoice or can also be given if you call our office.
  • We are happy to track your package for you, or you are welcome to use the provided tracking number or freight PRO- number and visit the carrier’s web site for tracking information.

How do I calculate my shipping charges?

For your convenience, we offer flat rate shipping based on your order amount and pricing level. Your freight charges will populate automatically when you complete your online order.

How long do backordered items take to ship?

It depends on the item. Product delivery is sometimes delayed for reasons out of our control. We are constantly monitoring our stock levels and receiving shipments from our manufacturing centers.

Will the freight truck driver unload my LTL shipment?

No, truck freight companies do not require their drivers to unload shipments. Additional lift gate charge will apply if the driver unloads the merchandise, or if your delivery is zoned residential. The carrier will call and schedule the delivery when you'll have unloading help on hand. It is preferable to have a loading dock and/or a forklift or other material handling machine on site to unload your shipment. Many customers arrange for delivery to the nearest freight terminal or a close local business if unloading or residential zoning is an issue.

If I have more than one item on my order and an item is on back order, do I get charged shipping twice?

Yes, each item is charged shipping when it leaves.

What taxes are applied to my order?

Residents of Arkansas must pay applicable sales tax. If you are a tax-exempt customer in Arkansas please send us a copy of your exemption or farm use certificate.

What shipping carriers do you offer?

  • UPS
  • LTL Freight